Help -Transaction Report from 2018 - customer address is missing from report.

bcfsds
Contributor
Contributor

I need the Transaction Report from 2018 for a sales tax records and I need customer addresses. They are missing from  the report. All it shows is customer name and amount paid, date.  (This was when ebay was integrated with PP).

I asked Help chat, which told me to upgrade to biz acct to see full address. But transactions were done on my personal acct.  Don't want to upgrade unless guaranteed Ill see the customer addresses  retroactively when I run this report again. 

Help

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PayPal_Bindu
Moderator
Moderator

Hello @bcfsds,

 

Congratulations for your first post on our community forum!

 

I understand you're looking to download 2018 activity in your PayPal account. For this, I recommend you to reach out to our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this helps!

 

Bindu

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