Cannot see balance at each transaction stage

JOi-support
Contributor
Contributor

Hello everyone,

 

First time to post here - hope someone can help with this.

 

I have used PayPal for over 10 years for our company's payments online.

 

I need to see the Balance of my account in the Activity section.

I can see the Activity (payments, transactions etc) and the gross and net amount (minus fees) and also I can see the final total - but I cannot see the total as the activity changes. Previously in the older UI this column was available. It showed the balance at each stage of activity.

 

But now we can only see the final total and not the totals at each stage of transactions.

 

The reason this is urgent and necessary is that we keep a separate record of transactions internally at our company

And the two totals (our records and PayPal's total) do not match up - so we would like to compare the totals at each transaction point to see where the difference occurred.

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