receiving payment

SoniaMohsin
New Community Member

Hi,

Someone has send me a refund on paypal. the refund was made yesterday, but i cant see it anywhere in my account and i didnt get an email either. i made the payment through my credit card. 

 

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @SoniaMohsin,

 

Apologies for the delay. If your payment came from your card, it will be refunded to that card. Depending on your card issuer, it may take up to 30 days to complete a refund. Generally however, you should see a refund processing within the first 7 working days. 

 

Hope this helps,

Siobhan 

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