Refunded a buyer - status pending

Avamilly
Contributor
Contributor

Hi,

 

I have just issued a partial refund to a buyer and i had no funds in paypal so transaction has been processed but is now in a status of pending.. Does this mean the buyer has to wait the 7 days until funds have cleared? Will they get notification?

 

Thanks in advance

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kernowlass
Esteemed Advisor
Esteemed Advisor

A seller can only issue a refund via funds in their paypal balance or an echeque.


So if its an echeque it has to clear through from the sellers bank account > paypal > and then it is credited to them and the hold lifted.

 

The buyer will have been informed that you have refunded them but it's pending. 

 

 

 

 

 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

A seller can only issue a refund via funds in their paypal balance or an echeque.


So if its an echeque it has to clear through from the sellers bank account > paypal > and then it is credited to them and the hold lifted.

 

The buyer will have been informed that you have refunded them but it's pending. 

 

 

 

 

 

                          ******************************************

 

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.


Advice is voluntary.
Kudos / Solution appreciated.
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Avamilly
Contributor
Contributor

Thank you for your assistance

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