Refund

surfdadsk1e
New Community Member
Hi All I recently purchased something through the eBay Argos site, it wasn't suitable for what I needed it for, I returned it unused to the Argos I collected it from after sending a message to Argos via eBay, after a long winded process I walked out with a printed refund page....this was 10 days ago! & nothing in or on my PayPal saying refund pending, What is the normal wait for this or do I need to contact eBay/PayPal now?... Any advise would be appreciated thanks.
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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi surfdadsk1e,

 

Welcome to the community forum and thanks for posting. 

 

I am afraid not familiar with Argos' refund policy but I would recommend reaching out again to see if they can give you an update on this. 

If they do not reply you can open a buyer complaint case in your resolution centre. This is how http://ow.ly/O7Xpj . I am sure it is not an intentional delay on their end and if you need to open a claim they will resolve it quickly with you. 

 

I hope you find this useful.

 

Rachael 

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