Refund Help

Giard_Magnel
New Community Member

Hello,

 

I recently paid for an item with my card through paypal and the order was refunded and according to paypal it was complete,

 

 

I have noticed on all transactions i do like this my paypal balance according to my history goes into minus then back to zero so i am unsure where my money has been refunded to.

 

If paypal has used that money to regain balance to 0 without me getting the money back at all or if the money is still on its way to my bank..

 

Sorry for the long description.

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1 REPLY 1

PayPal_lucy
Moderator
Moderator

Hey there,

 

As you made payment from your card, the funds are sent back to your card.  

 

So they do show as a credit for a few seconds but are then sent directly to your card.

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