Closed a case by accident!

[Koke]

hello there.I ordered an item from "liam harvey" and I haven't received my item in the expected delivery time and the seller is not responding to my messages (this may be because I am asking for a refund and they do not want to give me my money back). I opened a case through the resolution centre and as I am new to PayPal, I accidentally clicked "Close Dispute" when I was trying to send a message. Now I cannot open another case against the seller and when I go through eBay it says "PayPal forbid us from opening a case". What's going on?! I want my money back!!!

[kernowlass]

You can only open a dispute x1 per transaction.

You can't re-open one.

Nothing paypal can do for you now as you closed it.

Your only option is if you funded your paypal payment with a card contact your card issuer and see if they will chargeback for you.

[PayPal_Dian]

Hi Koke, 

Thank you for posting in our community.  I would advise you to contact our service team so that we can see if we can do anything for you. As you closed it by accident we can always leave a note in the case for you. 

You can contcat us on Twitter: @AskPayPal, facebook ,or you can click on the contact us link at the bottom of each page. 

Dian

[kernowlass]

Would "leaving a note" get them their money back??