Accidently Sent Money to Debet card

Erich6
Contributor
Contributor

Hello everyone.

 

I have accidentally sent my money from paypal to debet card instead of bank account. 

 

I tried refund but I have no option to refund or cancel trasaction.

 

Transaction status is completed.

 

Thanks everyone for helping me out.

 

 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Erich6

 

If the transaction fails then the funds should ''bounce'' back to your paypal account balance but that may take a few days > up to a week.

 

You would also be charged a small fee for the failure.


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Erich6
Contributor
Contributor

 

Mate, I have waited for month and week period of time.

 

Money, have not arrived to my paypal account.

 

What could cause this ?


I am really desperate.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Erich6

 

Well the cause is that you can't withdraw to a card in the UK, only to a linked bank account.

 

Your best bet is to contact customer services and ask them to put a trace on it.

 

Have you asked your bank for advice?


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Erich6
Contributor
Contributor

Hey mate 🙂 

 

I tried to contact customer services and I was not able to get in touch. Tho, I did not call them coz I live in Europe and this call could cost me a lot.

 

I tried to send them email regarding the problem but they just send me automatically generated mail, which does not help by anymeans.

 

I have no idea what to do. 

 

I called my bank and they said that they dont have any business with this windraw and that I should resolve this issue with paypal.

 

I am really desperate because I dont see any option how I should proceed.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Erich6

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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