Payment Hold

DDum
Contributor
Contributor

My friend accidently sent me money as if he recieved a product from me but he actually was trying to just send me money that he owed me. The money that was sent to me is currently on hold. I verified my account so should I receive the money within 7 days?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@DDum

 

If you have no item to send him hence no tracking number that proves delivery then you may have to wait 21 days.


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DDum
Contributor
Contributor
Can he refund it and send it to me as family or friend?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@DDum

 

You can't refund a 'held' payment BUT you could try phoning customer services and see if they will release the held payment back to the sender.


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