I want my money back!

snypadude
Contributor
Contributor

Well today I got my visa gift card, I put it on paypal and they charge me 1.95, now I couldn't find the code they were supposed to give so I removed the card, I haven't even gotten my money back!!!

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi snypadude,

 

Welcome to the forums!

 

You've run into one of the main reasons why prepaid cards are not recommended for use with PayPal. Because there is no statement associated with the card, it's not possible to complete the verification process. If you give Customer Solutions a call or an email, a representative can take a look and see what options are available for retrieving that $1.95 charge.

 

For a prepaid option going forward, you might want to look into MoneyPak.

 

I hope this helps!

 

Olivia

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