Dispute listed as closed, but no refund?

[rosiewik]

I purchased an item, and never recieved it. I contacted the seller mutiple times and eventually opened a paypal dispute. It's been listed as closed with a refund listed, but I never actually got a refund. What gives? 

[profdata]

If you funded the paypal payment with a credit card, the refund wil go back on the card.

Go to the detail section of the original payment and see what it shows

[Albertlgj]

I cancel a order that I did not won,t anymore!  Item # is 270772533585 . My  transaction is <removed> That said transaction has been refunded. Can you tell me why I don,t see the money on my account  yet? I have a Master Card Account # . Can you add my money back to the card?   Albert <removed>  Thank you!!

[PayPal_Olivia]

Hi Albertlgj, and welcome to the forums!

The suggestion that profdata gave to rosiewik is a good one for you too. Take a look at your transaction history, and click the plus sign (+) next to the transaction. Does it show that the funds have gone back to the card? If not, please give Customer Solutions a call. These forums are for member-to-member communication, and other members can't look up your account information! 🙂

For your protection, try not to include your full name, credit card, transaction numbers, or any information in a post that a fraudster might try to use. We want your problem to be resolved as safely as possible! 

Olivia

[isrrael71]

I have the same problem

Case ID:5009736103

[Albertlgj]

I  still don,t see my money on my account with Debit Master Card !Whats up with that?