System error. Please try again later.

sfsimmons
New Community Member

 Anyone getting this error when trying to depositchecks via Paypal mobile for iPhone?

iPhone-error-message.PNG

 

"System error. Please try again later."


I found an old thread here: https://www.paypal-community.com/t5/Receiving-money/quot-Add-Money-from-Checks-quot-failure-in-iPhon...

 

Tried everyting suggested in that forum. Still not working.

Hard booted the iPhone... no go

Logged out of paypal and logged back in...no go

Uninstalled paypal and re-installed it, then hard booted again... no go

 

Any other suggestions anyone?

 

 

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2 REPLIES 2

leapin
New Community Member

I have used check capture in the past with no issues but this time I am getting a "system error try later" error. 

I have tried numerous times for the past 2 days and I  am getting the same error.

I contacted customer report and was told to reinstall the mobile app on my iphone. This did not work.

I'm not sure what to try next

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PayPal_Lilly
PayPal Employee
PayPal Employee

Hello! 

 

Sorry that you are having issues with Check Capture on the iPhone app.  I have escalated the issue to be researched. 

 

Thanks for your patience,

 

Lilly

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