Not getting some payment notification emails

[dmoser22]

I get PayPal payments about 5-10 times a week, but there have several payments in the last few weeks for which I did not receive any email notification.  Usually I use that email to let me know that I need to ship orders, so some things were shipped late because I did not realize that they had paid until a couple of days had passed.  If checked my deleted mail, junk mail, spam-filtered mail, etc., and they're not in any of those places either.  Is anyone else having this problem?  Any advice?

[Will6969]

I currently process 75-150 orders per day through paypal. Four weeks ago the payment notification delay issue propped up and seemed to disappear about a week later. Today it has started to occur again. We get severe delays (30 minutes to 8 hours) for about 10% of our orders (70% during 1-7am EST). For some reason most of the delays occur between 1am and 7am EST. Paypal has also "lost" some of our notifications. At first we thought that the issue was caused by the email host/provider, but we have now tracked it down to paypal. For the record this issue effects ALL email notifications regardless of the form you use (invoice, buy now button, etc). Paypals IPN network seems not to be effected.

We contacted paypal and got the standard "we are working on it and it should be fixed by the end of the month" bologna. If its not we are going to another provider.

Im really glad that my $0.30+1.9% is going to a great service (sarcastic tone)!

[Will6969]

Some notifications are not being sent. Two sales in the last 12 hours have been skipped over.

What the **bleep** does paypal do with our money? Its definetly not going towards service quality.

[hnle]

Seriously this is madness!Im having the same problem -.- I hope paypal will fix this system...

[vsn]

This is pathetic. Paypal, this should be a P0 bug. Fix it please.

[Will6969]

I suggest that EACH AND EVERY ONE of us that has this issue to call paypal directly. If we get enough people calling then maybe the cost of fixing the problem would be less than the cost of taking our calls for this issue.

[Will6969]

Happening again. I guess their "Instant" Payement Notification system isnt so instant!

[tictactogs]

Lateley, I've been receiving my payment notifications on a timely manner.  However, today it's been taking about two hours to receive them.  PayPal must be having issues 😞

[sazza381]

I have sold numerous items today and have not received any e-mail notifications of payments, so looks like this long standing problem is still a problem.

[orelam]

I agree. We have not received any email notifications on purchases all day. What's going on ? Has Paypal responded to this yet ?

[tictactogs]

Yep, once again it's taking FOREVER to get payment notifications 😞