Not getting some payment notification emails
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I get PayPal payments about 5-10 times a week, but there have several payments in the last few weeks for which I did not receive any email notification. Usually I use that email to let me know that I need to ship orders, so some things were shipped late because I did not realize that they had paid until a couple of days had passed. If checked my deleted mail, junk mail, spam-filtered mail, etc., and they're not in any of those places either. Is anyone else having this problem? Any advice?
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Hooray.. got 3 notices of payments with orders today received right away! Hope this is a sign of good things to come! Don't want to cross my fingers and toes about it, because then I might double cross myself!
In Friendship ~
Lauri A. Johnson, Owner & Co-Founder
IdentiFind Iron On Labels
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I am geting more and more of these!!!! I have one going now!! Nothing gets done!! What can I do ?????
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WOW! I just read the lengthy PDF on IPN and creating the code and can only say WOW. I am not a web designer per say. I have a small, simple website that I made with Komposer but the code for IPN is way beyond me.
I chose PayPal as my payment method because it was supposed to be an easy method and the buttons did integrate well. But I anticipate selling only 2 or 3 items a week or maybe none and I completely rely on the e-mail notification. I don't know if this problem affects me as I just set up the web site and haven't had a sale yet. I cannot keep logging into PayPal (a multi-step process now) to just check if someone has placed and order, nor should I have to. One of the features of the buttons was to receive notification upon payment.
Maybe this won't affect my website as my recent experience was with an e-bay sale. Time will tell and hopefully any customers that order from my website will send an e-mail when they order.
Dave
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Olivia,
This happened to me yesterday afternoon on a completed e-bay auction. I was aware from some other users that there might be a problem so after a couple hours without any payment notification, I logged into PayPal and found the payment.
The (Unique Transaction ID #04C52100VK133234F) should be added to the tech problem reports.
I then created a mailing label with PayPal and I received an immediate e-mail notification about that. So I know the e-mail address is correct (always worked in the past) but now no longer get the payment received notice.
Hope you get this fixed.
David
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Same problem here. I had sent an email reminding the customer to send payment--and then thought to check my paypal account and found that she had paid two days ago. Embarrassing! I changed my email address several weeks ago and afterward had an issue where I could not claim a payment--had to phone to get it resolved. Don't know if this new problem is related, but my old address is definitely no longer in my profile.
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I've had this problem on a few occasions over the past five years. Sometimes the email notfication arrives late, more often it never arrives at all.
Today I received a payment and was notified within minutes by the PayPal app on my iPhone. So I logged onto the PayPal.com website and checked the transaction history; sure enough, it's there, as expected. That was over an hour ago and I still haven't received an email notification. I'll give it a few more hours, but if it hasn't arrived by the end of the day, past experience suggests it never will.
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The email notification for the transaction I mentioned above has arrived -- two hours after I received the notification from the PayPal app on my iPhone. Email headers suggest the delay was within PayPal's internal network. Not good, but at least it worked this time.

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