My customers credit card was declined he used two different cards

myagecosmetics
New Community Member

My customer used two seperate cards and both were declined.  He does not have a pay pal account.  I'm afraid I'm losing business because of this with other customers.  Someone please help!

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3 REPLIES 3

surplusdealdude
Advisor
Advisor

He could send you a postal money order, Western Union, so many other choices.

 

Might be a good reason that the cards were declined - they might be stolen, at their limit, and so on.

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kitikarial
New Community Member

I am having the same problem today.  Paypal was telling them they need to create an account to pay, they have done this before and not had to sign up. So I tried a dummy account to pay and it declined 3 different credit cards of mine. Then I tried to pay thier invoice and it told me i had to sign up. Is this something new or a glich?

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surplusdealdude
Advisor
Advisor

I'd say glitch, in your case, because I'm assuming the CC's were good.

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