[UNPROCESSABLE_ENTITY] Developer api account restrict

Norbert211
Member
Member

Hi,

 

From today i encountered this developer api error:

 

stdClass Object
(
[name] => UNPROCESSABLE_ENTITY
[details] => Array
(
[0] => stdClass Object
(
[field] => /purchase_units/@reference_id=='default'/payee
[location] => body
[issue] => PAYEE_ACCOUNT_RESTRICTED
[description] => The merchant account is restricted.
)

)

[message] => The requested action could not be performed, semantically incorrect, or failed business validation.
[debug_id] => 1490c3527572a
[links] => Array
(
[0] => stdClass Object
(
[href] => https://developer.paypal.com/docs/api/orders/v2/#error-PAYEE_ACCOUNT_RESTRICTED
[rel] => information_link
[method] => GET
)

)

)

 

From what i can understand, my account is restricted, but isn't..

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1 REPLY 1

vaishnavib
Moderator
Moderator

Good day @Norbert211,

 

Thank you for posting to the PayPal community.

 

UNPROCESSABLE_ENTITY, this error usually occurs when the API request payload is invalid or not well-formatted or the merchant account is restricted. 

 

For LIVE accounts, Please contact our PayPal Customer service via the link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you with account restriction for LIVE accounts.

 

Sincerely,

Vaishnavi

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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