Randomly getting 403 Forbidden when calling API

[bfreskura]

For the last 2 weeks, we have been getting random 403 Forbidden results when calling this API endpoint: https://developer.paypal.com/docs/api/subscriptions/v1/#subscriptions_get

Let's say we get 403 status 70% of the time, and the rest of the time everything works as expected. The same client secret is always used to obtain the auth token, and we have checked the token is valid when making API calls.

Up until then, everything was working fine and the error just started to appear out of nowhere. We are also using the payments API (https://developer.paypal.com/docs/api/payments/v2/), but the issue isn't present there.

Our server is hosted on Digital Ocean if that helps.

[bfreskura]

@PayPal_Olivia 

Can you please look into this?

The issue has a major negative impact on our customers as we can't sync their subscription plans with our backend.

Our business heavily relies on PayPal and we'll have to migrate to another provider if this isn't solved soon.

Thanks in advance!