International payment on my website from india

Slogan
Contributor
Contributor
I have integrated my paypal business account in clickfunnels using paypal v2client, developer tool. It is not sandbox, it is live. When someone pays it says, "The seller doesn't accept payments in your currency. please retunr to the seller and choose anaother way to pay" . why does this say so? I have selected yes for this "Allow payments sent to me in a currency I do not hold:" in the settings. Please help. How can i accept international payments from my website.
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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @Slogan,

 

Thank you for contacting PayPal community.

 

We apologize for any inconvenience.

 

I request to refer the detailed guide link to resolve the issue.

 

PayPal currently supports Indian Rupee (INR) as transaction currency only for checkouts by consumers in India with Indian PayPal accounts. A consumer with PayPal account issued outside of India will be unable to transact in INR via PayPal. Merchants and partners are advised that they present product prices to Indian consumers in INR and to consumers outside India in currencies like USD, EUR, GBP, AUD, etc. This presentation strategy is critical to provide the optimum user experience in consumer flows and reduce declines on the account.

 

Please refer Switching Between Domestic and Cross-Border Payments in Your Checkout Integration for more guidance to help you avoid currency issues in PayPal accounts where you receive both domestic and international payments.

 

Thank you for understanding and patience.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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