Integration Problem with Shopify.

[sarthaktyagi67]

For the past week, I've been trying, again and again, to integrate the PayPal express checkout into my store but I'm not able to do it. When I click on "Activate PayPal Express Checkout" I get redirected to the PayPal login page, and after I log in I get into my PayPal dashboard. I don't see a permissions page.

I've tried changing my browsers, deleting cache, doing the process through incognito mode but nothing seems to work.

Your help will be much appreciated.

[MTS-Aaron]

Hi @sarthaktyagi67 

Sorry about this issue! The development team is working on resolving this as quickly as possible. Thank you for your patience.

-Aaron

[Samarth007008]

@MTS-Aaron When would it be resolved? I have raised this same issue for the last 10 days. No response at all. Is your development capable enough to resolve this issue?

It seems it's hard for them to resolve this issue

[MTS-Aaron]

Hi @Samarth007008 

So sorry about the delay. The team mentioned it was a complicated fix but they believe they've identified all aspects that require fixing. They didn't mention an ETA yet though. Thanks for your patience while we work hard to get it resolved!

-Aaron

[Samarth007008]

Hi @MTS-Aaron 

That indicates infinite time to resolve this issue. I have US registered LLC but couldn't create US paypal account since you people have mentioned "Country Specific" PayPal policy. but in our home country, we can not use our home country PayPal because of this issue. Neither you're allowing us to create US registered LLC business account NOR home country PayPal is working. Totally in the dark. right now

Suggest what is the possible solution?

[MTS-Aaron]

Hi @Samarth007008 

The development team mentioned the expected release was today! The hope is that they're able to get this out by end of day today so you can then connect your PayPal account to Shopify.

I hope that helps!

-Aaron

[Samarth007008]

Helli @MTS-Aaron 

Thanks for getting back so quickly.

Just wanted to clarify. Just a few minutes back, you mentioned...

1. Your development team hasn't mentioned ETA

2. Again you mentioned they'll release the fix today

You're saying two different things. What is the accurate point timeline? No ETA/today?

[MTS-Aaron]

Hi @Samarth007008 

Sorry about the confusion. The team didn't mention an ETA initially when I sent that first response. I checked with the team again before responding a second time to ensure they would provide an ETA. They mentioned that they were in process of fixing it and believe it will be done by today.

Hope that helps!

-Aaron