Instrument declined error - Environment: LIVE
PhanTrang
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Posted on
Nov-05-2018
06:55 PM
Hi,
I have integrated the paypal api with java sdk on my website. It works on sandbox but when I switch the live environment, i got the following error:
"message": "The instrument presented was either declined by the processor or bank, or it can't be used for this payment.",
"debug_id": "a25b8a6e8ffbb",
"details": [],
"name": "INSTRUMENT_DECLINED",
I don't know what is the problem.
Thank you for the help!
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Payments REST APIs
1 REPLY 1
Marc2510
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Dec-28-2018
04:37 AM
Hi,
I have the same problem also using the java api.
Works in Sandbox but in Live I get "INSTRUMENT_DECLINED" with credit-card payments (paypal plus).
Direct Paypal Payments do work.
Does anyone have a solutiuons for this?
thanks
marc

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