Paypal sent new card but I didn’t request one

Temp20231218BV
New Community Member
I received my PayPal business debit MasterCard approximately two weeks ago. Today I got a new PayPal business debit card that I did not request in the mail with a note that said the following: “ We are replacing your recently issued PayPal business debit MasterCard due to technical issues that occurred during the card creation process. Please activate your new replacement debit card accompanying this notice in properly dispose of the card we previously sent you.” I’m skeptical. Can someone please explain this since I can’t find Any information whatsoever about Paypal just sending new random debit cards out without an email and notice of something other than what came with the card I’m a little leery to activate it.
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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @Temp20231218BV,

 

Thank you for your post and welcome to the Community Forum!

 

If you are unsure of the Debit card that you have received, I would recommend giving us a call. Here you can find the information on how to reach out to us.

 

I hope this helps.

Martina 

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