Unable to order the Pay Pal Debit card

christopher0430
Contributor
Contributor

I don't have a limitations or restrictions on my PayPal but still unable to order the debit card, I don't know if this is a technical issue can it be looked into

Login to Me Too
5 REPLIES 5

cyberchambers
New Community Member

I keep getting redirected to an application for the Business card. The accompanying message is: "The card you requested isn’t available for your account." I hope someone has figured out what's up. Thx.

Login to Me Too

christopher0430
Contributor
Contributor

mine keeps telling me unable to update/upgrade account

Login to Me Too

PayPal_Tommy
Moderator
Moderator

Hi, christopher0430, 

 

The PayPal debit card is not available in all markets. This is probably the reason why you're having difficulties ordering it. 

 

-Tommy

Login to Me Too

christopher0430
Contributor
Contributor

Then how do I order it?.. Am in Illinois, US

Login to Me Too

PayPal_Siobhan2
Moderator
Moderator

Hi christopher0430, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.

 

- Siobhan

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.