pay in 4 denial error

[Dhovin]

Firstly I understand old decisions can not be reversed. I'm not asking for that. I just want someone to investigate my issue. I have used Pay in 4 several time with zero issues. I have not missed a single payment. I recently got denied because the system said I was delinquent. If i go look at my pay in 4 purchased they all say they are paid in full!  Another message I receive was that my outstanding balance was to high or the loan amount was to high. I have no outstanding balance showing in my account and the amount was for $100. This is well with in the programs limitations. I do have my credit report frozen and have temporarily unfrozen it for my purchase attempts. I am extremely frustrated with the lack of support i have gotten from PayPal so far. I do not want the old requests reversed. I want the new requests to stop giving me incorrect denials!! can anyone please help??

[SteelersPittFan]

Hmmm this seems very odd. PayPal uses their internal checks and algorithms to approve or deny Pay in 4.

I have 8 plans currently active and continue to get approved with a high prequalified amount.

If I were you I would call customer service, ask to speak to a supervisor and explain your concerns to him/her.

Hopefully a supervisor will be able to look into this deeper than a regular agent would be able to. 

Are you sure you aren't forgetting a missed or late payment you might have had? Or perhaps forgot about an upcoming payment and didn't have money for your method of payment to cover it?

I always use my checking account as the Pay 4 method of payment and I make sure there is enough money in there at all times to cover the payments. 

[Dhovin]

Hey. I am 100% positive I made all the payments. I've only been approved 4 times and it shows everything is paid. I tried to call in and couldn't get past the automated message. I guess I will try again. It did direct me to the chat thing.