Zettle never processes chip cards, always "transaction failed" (tap function works fine)

New Community Member
I have a Zettle reader 2. The first one I received a year ago was faulty right out of the box, never worked and was replaced by customer service. The replacement worked mostly fine for the next year ish but today only 2 out of 26 transactions actually worked with the chip reader and those only went through after failing a few times first. It always gives an error, usually "transaction failed" or sometimes network error or other errors. The tap function worked fine and that's how I had to process all other transactions. I never had this much trouble with PayPal Here, what gives? Using Google Pixel 7a, android 14, zettle reader 2.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.