Pay in 4 Not showing up anymore

HunterCustom
Contributor
Contributor

Hello, I have some question about ay in 4 feature, I was approved for the feature but now on websites where it was shown, I no longer see the options why could this be?

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189 REPLIES 189

Temp20210926c
Contributor
Contributor
I’m having the same exact issue but it has been almost one week. PayPal said there is no restriction on my account. Has your issue been resolved? This is very annoying because o have always paid all of my pay in 4 accounts on time or early! Please tell me if you have any helpful info.
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Temp20211110b
Contributor
Contributor
Been 3 weeks and still.not able to use the pay in 4 feature. I have no open pay in 4 loans and paypal says the same spiel that my account is fine and there should be no reason i cant use the feature. So frustrating
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Woodenskewer
Contributor
Contributor
Did you ever get this resolved? Same Issue here and they are giving me the same Run around.
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Temp20210926c
Contributor
Contributor
Well, sort of. I paid off the last pay in 4 arrangement I had and went I went to make a new purchase, the option appeared again and I was approved; however, I needed to make an adjustment to my purchase and when I went to check out again, the pay in 4 option had gone. I no longer have it anymore at least not for now. It seems like the system is extra sensitive with detecting “fraudulent activity.” PayPal needs to get it together
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CandaceM
Contributor
Contributor

this just happened to me today, I called and spoke direct with a agent. I explained what happened, I was basically at the end where u submit, but I wanted to change the card so I went back, but when I proceeded to check out again the pay in 4 option was gone, she said they found out when u get so far in the order screen u cannot make changes and when u do thats when it triggers the unusual activity default or whatever, basically I gotta wait 16 days before the pay in 4 becomes avail to me again, so mar 1 it should start reappearing for me to use. Its a glitch and I just gotta wait it out. 

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mreneew33
Contributor
Contributor

The same thing happened to me.  I decided to edit my cart and when I went to check out again the Pay in 4 option had disappeared.  And it is no longer an option for me anywhere.  I called and the person really didn't understand what I was saying and eventually was told that it's an automated system and that it decides whether to offer it or not.  So Afterpay it is......

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Temp20211110c
Contributor
Contributor

Were you able to get it back after 3 weeks @CandaceM ? 

 

I had this happen to me last week Wednesday 😣 I was Indecisive at the checkout and went back between the cart & checkout twice, then third times the charm right? I see I have two pending Pay in 4 transactions even though I didn't complete the order... It fell off my banking statement this Tuesday, but when I went to try and check out my Pay in 4 option was still gone. 😞 I hope I get it back by next month. 

 

There's got to be a better process than this. If I knew this would happen I just would have used the vendors other method of payment which was Quadpay.

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NataliaM89
Member
Member
I have the same problems. It's option disappeared. But it was so convenient and I always paid off everything.
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12Username34
Member
Member
I haven't had the option for pay in 4 for a long time now. I think about 2 months now, or longer. All my plans are paid off. I tried to order a sweatshirt using pay in 4, and it denied my order due to "suspicious activity" (which is not at all suspicious, it was no different than past orders) and I haven't gotten it back since. I liked having it, so now I'm extremely annoyed at PayPal for taking it away. Makes me want to just stop using PayPal altogether because their service is going downhill.
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Allypad
Contributor
Contributor
Same exact thing happened to me. It appears as if ANYTHING happens when you are checking out, it takes the option away. It’s been months for me. When I call, nobody even knows what I’m talking about - and if they DO understand, they tell me that “the system” determines when it is offered as an option. Absolutely ridiculous.
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