How do I resend an invoice?

[wvcardsfan]

I am a vendor who has unpaid invoices outstanding.  I have sent "overdue" notices, but have been told that all they see is that some invoice is overdue, not a copy of the overdue invoice.  How can I resend the invoice?  I don't want to create new invoices and have the old forever existing as unpaid.  This should be a simply fix.

[PayPal_JonK]

Hello @wvcardsfan, 

Welcome! Thanks for visiting PayPal's Community Forum! Sorry to hear you've run into some issues with invoicing recently. Normally, when you send someone a reminder for an unpaid invoice, they'll receive an email that has a button to "View and Pay invoice". If they click that, even on a mobile device, they'll be presented with a screen with your invoice's details. They may need to scroll down the page, but they can see the invoice and it's details when you send a reminder. 

If you like, you can also cancel the invoice, copy it, and send it again. 

I hope that helps!

 - Jon K

[CrinkledPath]

Log in to PayPal Click Activity in the top tool bar. Scroll down to find the outstanding/unpaid invoice. Click on “details” then look for the blue 🔔 icon to “send a reminder”.