my reader is paired with the phone but then wont connect

[Anonymous_User]

my reader is paired with my new phone but when i try to make a transaction the reader wont connect to the phone 

[PayPal_Michael]

Hell, @Anonymous_User. Thanks for taking the time to add your concern here on the Community Forum. I'm sorry to hear you're having problems pairing a new phone to your existing reader.

Please check out https://www.paypal.com/uk/webapps/mpp/how-to-use-paypal-here for information and details on how to contact PayPal for further assistance. I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael

PayPal_Michael