When will I receive the reward/cash back after my Google purchase?

[Branzdmxo3]

$10 back after making a $5 purchase at Google

[nems26]

I also made payment last Dec 11, but still havent receive. Im sure that Im eligle coz its my first payment and I purchased $6.

[PayPal_RachelK]

Hi @Branzdmxo3 and @nems26,

Welcome to the PayPal Community!

I am sorry to hear you have not yet received your rewards. I know this must be frustrating. After PayPal confirms your sign-up and purchase, you should receive an email to save your $10 reward in your wallet.

If you have not yet received this email, it could mean you were not eligible for the offer. I would suggest you check the terms and conditions here. 

If you have any further concerns please don't hesitate to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

I hope this helps!

- Rachel 
 

[nems26]

Please check in your side. It was my first payment and I purchased above $5. Why its not eligible?

[PayPal_Olivia]

Hi @nems26,

Thank you for your reply. 

Guidance via the Community Forum is limited to general information. For any account-specific assistance, you can reach out to Customer Service at one of the methods given above. 

I hope that you're able to confirm your eligibility!

Olivia