When Invoice has no item description

Wheatride1
Contributor
Contributor
I bought the furby toy from ebay through PayPal. The pay pal invoice does not have the description of the item and I shipped the item to a warehouse to have it shipped to my address. The warewlhouse requesting the invoice have that bit more details -like the item description. What can I do? Order number 15-08634-84600 Sold by newonef10
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Wheatride1 

 

Ebay use their own manages payments now. 

So whilst you can use paypal, you don't pay the seller. You pay Ebay and Ebay send the seller a payment using bank transfer.

So as you pay Ebay and not the seller then Paypal will not know what you purchased.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Wheatride1 

 

Ebay use their own manages payments now. 

So whilst you can use paypal, you don't pay the seller. You pay Ebay and Ebay send the seller a payment using bank transfer.

So as you pay Ebay and not the seller then Paypal will not know what you purchased.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Wheatride1
Contributor
Contributor
Thank for your answer! The issue was resolved.
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