Sorry, we couldn't update your invoice. Please contact our customer service team for any queries.

DGConsultants
New Community Member

Sorry, we couldn't update your invoice. Please contact our customer service team for any queries. -- WHY?!

 

I am getting this error whenever I have to create invoice, the wrong one that I sent went through but when I try to send a new one I am getting this error. Please check since need to create several invoices for my clients.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@DGConsultants 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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creationsbyac
Contributor
Contributor

any luck? I am having same issue

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