Problem with Paypal not finding my UK address

cgh21
New Community Member

I've been registered with Paypal for ages now and have paid in 3 instalments before but now when I try and access the service I'm being challenged for my address. Only the county field is unpopulated and neither 'Glasgow' nor, as was, 'Lanarkshire' are being accepted and because it can't find my address the service is denied me. Any suggestions about what can be done?

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PayPal_JonK
Moderator
Moderator

Hello @cgh21

 

Welcome! Thank you for joining PayPal's Community Forum. I'm sorry to her you've run into some issues accessing PayPal's services. This sounds like something best suited for our Support Specialists. Here's a Help Center article on How to Contact Customer Support. 

 

My apologies for any inconvenience this may cause, 

 

 - Jon K


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