PayPal keeps saying I’m not eligible to get a cash card?

Lemon0666
New Community Member
I just opened a new account a few minutes ago and I was trying to get a PayPal cash card but it keeps saying I’m not eligible, what should I do?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lemon0666 

 

You need to have a paypal 'balance' account before you can apply for that type of card.

When you accept a first payment into your paypal account it will ask you to either open a balance OR have the funds withdrawn to your bank account automatically. If you select the balance option then you would have set up a balance account.


Advice is voluntary.
Kudos / Solution appreciated.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lemon0666 

A “balance account” is required to get the Cash Card. To open a balance account, accept a payment and you’ll be asked to Accept the money and elect to keep it in PayPal at which point, PayPal verifies the required identifying information: name, physical address, date of birth and taxpayer identification number. 


Kudos & Solved are greatly appreciated. 🙂
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