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I have 2 pending transactions when it should be 1? (PayPal pay in 3)

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L0rd0fa11
Contributor
Posted on
PayPal have 2 pending transactions coming out my bank when it should be 1 payment!! How do I cancel one of them please.
1 REPLY 1

I have 2 pending transactions when it should be 1? (PayPal pay in 3)

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PayPal_MariaI
Moderator

Hello, @L0rd0fa11!

 

Thank you for reaching out to us through the Community!

 

I understand you are concerned about this. However, you don't need to worry because it's normal to see two pending transactions. When making a purchase with PayPal Pay in 3, we will place a pre-authorisation hold on your chosen card for an amount equal to the initial payment or one third of your total purchase amount. This will show as a pending authorisation in your PayPal account activity and also in the bank account of the card linked to your PayPal account. Once you complete your purchase with PayPal Pay in 3 and the merchant ships your goods, the pending authorisation will be removed and the initial payment will be withdrawn from your card. If you do not complete your PayPal Pay in 3 transaction, the pending authorisation will be automatically voided by PayPal within 24 hours of the pre-authorisation hold.

 

I hope this information helps.

 

Regards,

María. 

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