Hello @Ninguno,
Welcome to the PayPal Community! I'm sorry to hear you've run into some issues using one of PayPal's products you wish to use. Unfortunately, not all of our products may be available for every transaction. This may be due to restrictions on the good or service being purchased, how the merchant's account is setup, or even potentially our security system and it's review on the transaction. Normally, if the product you wish to use meets all necessary criteria, you'll see it available during checkout.
Apologies for any inconvenience this caused,
- Jon K
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