Hello @Oliver374,
Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with a recent Pay in 3 payment. Since it sounds like there's some confusion on whether this transaction is going to take place or if this is just a pre-authorization, I would recommend reaching out to our Customer Support teams for assistance. They can be reached by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.
Best wishes!
- Jon K
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