We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
I'm sorry that there's difficulty buying an app. I'm afraid I do not understand the situation fully. Is the merchant sending you a code, or are you referring to the process to confirm your card in the PayPal system, or is it something else? Please provide a little more details to allow the community to supply some information.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.