Someone purchased an item from me earlier but paid the wrong amount. I clicked to refund. It shows completed, but when I open up the transaction it says pending and it still shows the balance in my account. Can someone explain why in the world they have to wait a week to get refunded money they paid me just a moment earlier?
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
