Refund was refunded to a prepaid card that can’t get money added to it

Joeraidt
Contributor
Contributor

Someone please help me with this I bought a pair of shoes on goat for 215 and later the purchase was canceled by goat and it said that I got a refund to my prepaid gift card but that card can not get refunds I just want my money back

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Joeraidt 

 

It'll refund to the card. The transaction is basically reversed, not "reloaded". Allow a week, up to 30 days for the "refund" to be credited back to card.


Kudos & Solved are greatly appreciated. 🙂
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Joeraidt
Contributor
Contributor
Will it still go on even though it is just a vanilla gift prepaid card
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PayPal_Cristina
Moderator
Moderator

Hi @Joeraidt!

 

Please check the Terms & Conditions of your card, in order to see if it is enabled, or you can contact them directly.

 

I hope this helps.

 

Cristina

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