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So- I just filed a claim with the resolution center- never got an item, scammed. To my surprise, I got a notification of a refund really quickly! However, that excitement quickly turned to panic as I realized that the money was being sent back to a card that I no longer have access to. It was a credit card, and the account itself is still open (for credit purposes), but the physical card is shredded and I do not have the card info stored anywhere online. The card is paid off completely. I have seen that this generally gives you a negative credit on your account, so essentially you can use the card up to that amount for "free," but of course that isn't going to work in my case. Is there any way that PayPal can change the return method (i.e. turning it to PayPal credit), or am I **bleep** on the PayPal side of things? I know I can contact the credit card company, but they'll have to go through the process of issuing me a new card and I'm afraid the credit will be lost in the balance. I just filed the case and got the refund within the last 20 minutes. Any advice?
Thanks.
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If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary.
Kudos / Solution appreciated.
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