Refund as a Paypal guest

PPDA2020
New Community Member

does anyone know how to get a response from Paypal. I have tried the instant messaging, but after 4 days still have no response. I emailed them twice too, but also got no response whatsoever.

I purchased goods as a Guest.

The items delivered were not what was advertised so I asked for a refund from the seller and they said no

I therefore tried Paypal but they aren't responding

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@PPDA2020 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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