Partial shipping refund

[kkseurer]

My scale was wrong and the shipping is less than the customer paid, I want to issue a 5.00 refund for the difference; what is the beast way to issue this type of refund?

[MamiHustle · Accepted solution]

When you are on the activity page, find your original transaction. Then click on it to view the Details, there should be a button midway which reads "issue refund".  Click on that, be sure to update the amount as it automatically defaults to the full amt paid. After you have pdated it will give an option to a note for buyer.  Its very simple to do. Best of luck to you!