How long will my refund take?

Marybear
Contributor
Contributor
I made the stupid mistake of ordering a digital good and then using my address instead of selecting no address. (The artist refunded my money) It currently says that my payment was refunded, yet I have not received my refund yet. I used my debit card from chase. I’ve been told it’s about 30 days until it shows up in my account, but what’s the typical wait time? Has anyone been through this with chase bank? Will it actually take 30 days to get my refund back?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Marybear 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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kernowlass
Esteemed Advisor
Esteemed Advisor

@Marybear 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
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