How can I cancel a pending payment
Godless789
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Posted on
Jan-22-2020
05:37 AM
I made a payment and it's in the process of authorization. It displays the payment in the pending section. I tried to cancel it but I can't find such option. I'm working from my mobile. Is it possible that canceling is available only from computers or laptops? plz help
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PayPal_Martina
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Jan-28-2020
07:25 AM
Hi @Godless789,
Thank you for your post and welcome to the Community Forum!
In general, you can cancel a pending payment only if the payment is 'Unclaimed', which happens when the receiver needs to manually claim it. If you have completed an authorisation, though, you would not be able to cancel it as only the merchant can do so. Generally, in fact, the authorisation will remain 'Pending' until the merchant processed the order or cancels it.
I hope this helps.
Martina
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