why it asks to add a payment method and Link a card

JoseAntonioP
New Community Member

I have set my bank account as my preferred method of payment, but it keeps asking me to "add a payment method" when I try to complete payment. I was able to make a first payment to the same friend without any problem. How can I fix this?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

 

Hello @JoseAntonioP,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues using that preferred payment method. Here's a summary of Help Center articles that are All about Declines and some steps to take after you encounter them. 

 

I hope that helps!

 

 - Jon K


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