where to find my refund

Piet1234
New Community Member

I asked a seller can he send me 4 injectors he said yes so I paid the money with my credit card and once the seller get the payment from pay pal say he only have 2 so it was not what we agreed on so he says he will refund my money back so where can I see if it is refunded

Login to Me Too
1 REPLY 1

PayPal_Dani
Moderator
Moderator

Hi @Piet1234,

 

Thank you for joining us here on the PayPal Community Forums. I'm sorry to hear that you had such an issue with getting the items you ordered. When a refund is issued, you would typically receive an email stating as such, and checking your activity in the PayPal account will show that a refund has been issued. You can see more details about your refund and how to view it using the information in this Help Center article: Where is my refund?

 

If you don't end up receiving your refund, and the seller is not willing to work with you, then you can dispute the payment for not receiving what your ordered. If you go that route, you can use this information to file a dispute: How do I open a dispute with a seller?

 

I hope you're able to get your refund in a timely manner.

 

- Dani
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.