using paypal balance vs credit card

tigermartha
Contributor
Contributor

I just made a purchase Using PayPal When I checked out I thought I was using my pay pal balance , what happened was paypal charged my credit card. Why did that happen?

How do I change that for all future transactions?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tigermartha 

 

It could be related to this:

Policy updates and user agreement changes to Personal PayPal accounts

 

Make sure to always take the time check your payment method on the Review Your Payment page before finalizing payment.

 

If it's a website that has set up a billing agreement with your PayPal account, check your Manage Automatic Payments page to select the preferred funding source:

Go to Account Settings (wheel icon) > Payments > Manage Automatic Payments

Select merchant on left, click Edit/Pencil icon on the right near funding source.

 

Also select your preferred funding source for online purchases:

Go to Account Settings (wheel icon) > Payments > Online Purchases


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tigermartha 

 

It could be related to this:

Policy updates and user agreement changes to Personal PayPal accounts

 

Make sure to always take the time check your payment method on the Review Your Payment page before finalizing payment.

 

If it's a website that has set up a billing agreement with your PayPal account, check your Manage Automatic Payments page to select the preferred funding source:

Go to Account Settings (wheel icon) > Payments > Manage Automatic Payments

Select merchant on left, click Edit/Pencil icon on the right near funding source.

 

Also select your preferred funding source for online purchases:

Go to Account Settings (wheel icon) > Payments > Online Purchases


Kudos & Solved are greatly appreciated. 🙂
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