refund

kevonburrell
Contributor
Contributor

i made a payment to a ebay seller and the seller didn't accept the payment and leave it unclaimed, so i claimed back the money then get a refund but as the refund reach my credit card, it show as if i made back the exact payment to the same seller and the exact money was taken back from my acount,,... what should i do ?? and this was 24/8/19

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi kevonburrell, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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