paypal refund problem

neworder89
Contributor
Contributor

recieved a refund on 2nd august,paypal took money back on 3rd august,was told this would go back to my account in 5 days,and i am still waiting.paypal no help in any way,just fobbing me off with set reply.this is theft in my book,seems many more are having the same problem with THEIR  money. 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@neworder89 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.