new type of fraud? Payment errors, requesting refund.
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In two days I received two identical payments from two different random people. After both I received an email saying that had made an error and would like the money refunded. It is far too much of a coincidence that two completely different people sent the same amount at the same time in error.
Paypal needs a 'reject payment' option because I'm not touching that money, I haven't accepted it, and I'm certainly not sending any money to them as a refund.
It would be far too easy for them to have used a stolen credit card on a hacked account to send me the money and then replace that card with a good card for the refund.
Paypal won't let me dispute the transaction, there is no reject button available, so I sent a help message telling them to reject the transaction but that I won't touch the money.
Anyone else run into this?
- Labels:
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Receive money
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Refunds

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Hello @240ta,
Welcome to the PayPal Community! I'm sorry to hear you've received an unknown transaction. If you do receive a payment from an unknown party, I would recommend refunding the transaction by clicking the Refund button the transaction. I would not recommend sending a payment via bank, credit card or other funding source. Here's how to properly Issue a Refund.
If you do not see an actual transaction in your PayPal account, here's how to Report Notifications as Spoof.
I hope that helps!
- Jon K
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