jamie s

[Jtkiller45]

I put in a refund from sony in amount 86.79 and paypal denied my funds and trying to charged me not once but twice for 86.79 which is my funds can someone tell me how is this is right by PayPal I feel this is pure robbery

[PayPal_Martina]

Hi @Jtkiller45,

Thank you for your post and welcome to the Community Forum!

I am sorry to hear that this happened. Usually, we only try to charge you more than once if the initial charge failed. For example, if you paid using your bank account, and your bank refuses the charge, we would attempt to charge a secondary funding source such as, for example, a linked card or your balance. If this is not the case, please contact our Customer Service directly. 

If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal). 

I hope this helps!

Martina